Shipping Policy

Order Processing

All orders are processed during standard business hours. Processing times may vary depending on product availability, order size, and delivery location.
 

Delivery Timeframes

Estimated delivery times are provided as a guide only and may vary based on destination, courier schedules, customs clearance, and other external factors.
 

Shipping Coverage

LifeSync Surgical provides delivery services within Zimbabwe and selected regional destinations. International shipping may be arranged upon request.
 

Shipping Costs

Shipping charges are calculated based on the delivery location, product size, weight, and shipping method selected. Customers will be informed of applicable delivery charges before order confirmation.
 

Product Availability

Certain medical and surgical products may require additional lead times due to supplier availability or import requirements. Customers will be notified of any significant delays.
 

Inspection Upon Delivery

Customers are encouraged to inspect all goods upon delivery. Any damages, shortages, or discrepancies should be reported within 48 hours of receipt.
 

Incorrect Shipping Information

LifeSync Surgical is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
 

Contact Us

For shipping enquiries, order tracking, or delivery assistance, please contact us:

Email: care@lifesync.co.zw
Phone: +263 [Your Number]
Location: Harare, Zimbabwe